Draft text, pending legal review.

Shipping

Where we ship from

We hold stock in two places: a warehouse in Moscow and a warehouse in China.

Every order is fulfilled from whichever warehouse can cover all of its lines, so

the transit band you see depends on the origin that serves you.

Transit bands

• Moscow to Russia: 2 to 7 business days.
• China to Russia: 8 to 15 business days.
• China to the rest of the world: 8 to 20 business days.

The band shown on a product card and at checkout is read from the same rate row

that prices the shipment, so the promise and the price cannot disagree.

Cost

Shipping is priced by destination country, origin warehouse, and chargeable

weight. Chargeable weight is the greater of the actual packed weight and the

volumetric weight of the parcel.

Receiver-paid delivery in Russia

For a Russian address we offer two services, one from Moscow and one from

China. Each shows its own transit band and its own handover amount. The

handover amount is collected on delivery; the goods subtotal is what you pay

now. The order total therefore equals the goods subtotal.

Split shipments

When no single warehouse can cover every line, you choose: accept two parcels,

each with its own tracking number, or remove a line until one warehouse covers

the rest. We never split an order silently.

Tracking

A parcel shows "preparing" until the carrier issues a tracking number. Once it

does, your order page shows the number and a link to the carrier's tracking

page. Two parcels show two numbers.